The Custom Process

Your custom cigar, step by step.

A guided process from cigar selection to delivery — six steps designed for clarity, hand-banded quality, and premium presentation. No design fees, no rush surprises, no surprises at delivery.

Process timeline

Six steps, 14 to 21 business days.

Most clients move from initial inquiry to delivered cigars in 3 weeks. Rush orders compress to 5-10 days for groups under 30 cigars at a 25-40% surcharge. Recurring corporate programs reorder in 7-10 days because designs are already on file.

Step 01Day 1 – 3

Select Your Cigar

Browse our curated collection and choose the perfect cigar for your occasion. Not sure? We'll recommend based on your event type, guest preferences, and budget. Sample packs of 3 to 5 cigars available for tasting before you commit to a large order.

  • Full collection of 21 cigars eligible for customization
  • Mild ($11) to premium ($28) options
  • Sample packs available for $35 plus shipping
  • Virtual consultation by phone (201) 250-4376
Select Your Cigar
Step 02Day 1 – 5

Submit Your Design Brief

Share your artwork, logo, or design direction. Vector files (.ai, .eps, .pdf) print sharpest at 2.25-inch band width. Don't have artwork ready? Our in-house design team creates a custom band from scratch based on your vision — wedding monogram, company logo, or milestone celebration design — at no extra fee.

  • Vector files preferred (.ai, .eps, .pdf)
  • Pantone color references for precise matching
  • CMYK color mode (RGB shifts during print conversion)
  • High-resolution photo bands at 300 DPI minimum
Submit Your Design Brief
Step 03Day 3 – 7

Proof & Approval

Within 3 business days of receiving your files, we deliver a full-color digital proof showing the band wrapped around a representative cigar at 100% scale. You review on-screen and request changes — up to 3 revision rounds included at no extra cost; most clients approve on round 2. For 100+ cigar orders, we also mail a single physical printed band sample so you can verify color and finish in person.

  • Digital proof within 3 business days
  • Up to 3 revision rounds included (no extra fee)
  • Physical printed sample for orders 100+
  • Production starts after sign-off + 50% deposit
Proof & Approval
Step 04Day 7 – 14

Hand-Banding Production

Our team applies every band by hand using acid-free archival adhesive on paper stock we print in-house. Most custom cigar shops use a rotary banding machine — fast and cheap, but with visible glue seams and a 4 to 7 percent reject rate. Our hand-applied rejection rate is under 1 percent, and every band is perfectly centered on the wrapper seam.

  • Acid-free archival adhesive
  • In-house printed bands on 14-point coated card stock
  • Hand-applied (under 1% reject rate vs. 4-7% machine)
  • Quality inspection on every cigar
Hand-Banding Production
Step 05Day 12 – 16

Packaging & Presentation

Each cigar is placed in your chosen premium packaging — individual cedar tubes ($4 each), 3-cigar cedar gift boxes ($12), 5-cigar humidors ($45), or custom-branded multi-cigar presentation boxes. Boveda 69% humidity packs in every package keep cigars stable in transit for up to 14 days. Premium upgrades include foil stamping, embossing, and laser engraving.

  • Cedar tubes, gift boxes, or wooden humidors
  • Boveda 69% humidity packs included
  • Optional foil stamping (gold/silver/copper/rose gold)
  • Optional laser-engraved company logo or recipient name
Packaging & Presentation
Step 06Day 14 – 21

Shipped & Delivered

Your personalized cigars are shipped via insured FedEx ground or overnight carrier. Standard processing is 72 hours, with delivery in 2 to 7 business days depending on location. Adult signature (21+) required upon delivery in all states except Utah, where we cannot ship due to state tobacco regulations.

  • Insured FedEx shipping with tracking
  • Adult signature (21+) required
  • All US states except Utah
  • Damage replacement at no charge if reported within 48 hours
Shipped & Delivered
Artisan hands rolling tobacco at a traditional cigar workshop
Hand-banded in our Wallington NJ studio
Artwork guidelines

What to send for a perfect proof.

The best way to nail the proof on round one is to deliver well-prepared artwork from the start. Here are the file formats, color references, and design constraints we work with.

File formats

  • Vector preferred: .ai, .eps, .pdf
  • High-res raster acceptable: 300 DPI minimum
  • PNG with transparency for layered designs
  • Avoid: low-res JPEG, screen-grabbed logos

Color references

  • Pantone (PMS) numbers for exact matching
  • CMYK color mode (not RGB)
  • Brand guideline document if available
  • Wedding stationery sample for color match

Band print area

  • Standard band: 2.25" wide x 0.75" tall
  • Gordo (60 ring): 2.75" wide (10-15% more space)
  • Petit Corona: 1.75" wide (smaller designs)
  • Keep critical text >0.15" from edges

Premium finishes

  • Foil stamping: gold/silver/copper/rose gold (+2-3 days)
  • Embossed monogram or border (+3-5 days)
  • Die-cut shaped bands (+5-7 days)
  • Custom Pantone foil colors (orders 500+)
Hand poised with a pen above paper in a quiet design workshop
Design proof — round two, most clients approve
Timeline expectations

When to place your order.

Lead times depend on order size, design complexity, and packaging upgrades. Here are typical timelines for the most common scenarios.

Standard wedding favors

20-100 cigars

3-4 weeks

Order 6 weeks before wedding for comfort buffer

Groomsmen with names

8-20 cigars

4-6 weeks

Individual name personalization adds 1-2 days to proof

Corporate logo orders

50-250 cigars

3-5 weeks

Tiered pricing kicks in at 50, 100, 250

Premium foil/embossed

Any size

+3-7 days

Adds to standard production timeline

Rush orders

≤30 cigars

5-10 days

25-40% surcharge; one design revision round

Q4 holiday corporate

100-1,000+

Order by Oct 15

Pre-Thanksgiving delivery; capacity reserved

Open humidor with an embedded thermometer in deep moody tones
Cedar interior — every cigar shipped at 69% humidity
Process FAQ

Common ordering questions.

How long does the entire custom cigar process take?

Standard custom orders: 14 to 21 business days from initial inquiry to delivery. Day 1-3 is selection and brief, Day 3-7 is design and proof approval, Day 7-14 is hand-banding production, Day 14-16 is packaging, Day 16-21 is shipping. Rush orders can compress to 5-10 business days for orders under 30 cigars at a 25-40% surcharge.

What artwork files work best for custom bands?

Vector files (.ai, .eps, .pdf) print sharpest at 2.25-inch band width. PNG and JPEG work but may pixelate on fine details. Use CMYK color mode — RGB files (web colors) shift slightly during print conversion. For photo bands, supply 300 DPI minimum at the band print size.

What if I don't have artwork ready?

Our in-house design team creates custom bands from scratch based on your vision — wedding monogram, company logo, or milestone celebration design — at no extra fee. Send us a brief description, mood board, or examples of styles you like, and we deliver 2-3 design directions for you to choose from before refinement.

How many revisions are included?

Up to 3 revision rounds at no extra cost. Most clients approve on round 2. Additional revisions beyond round 3 are billed at $75 per round. Production does not start until you sign off on the final proof and pay the 50% deposit.

What is hand-banding and why does it matter?

Most custom cigar shops use a rotary banding machine — fast and cheap, but with visible glue seams, misaligned bands, and a 4 to 7 percent reject rate because cigars are not perfectly round. Our team applies every band by hand using acid-free archival adhesive. Our rejection rate is under 1 percent, and every band is perfectly centered on the wrapper seam. The difference is most visible at the moment the cigar changes hands between two people.

Rolled cigars arranged on a wooden surface lit by warm atmospheric light
Final inspection before insured FedEx shipping

Ready to start your custom order?

Send us your event details, target date, and any artwork you have ready. Written quote and design mockup within 1 business day.